Jenna is a Senior Associate in the Operations & IT department, where she thrives in solving complex challenges, fostering strong partnerships, and architecting smart, scalable solutions. She manages content on the internal knowledge base, Mission Control, oversees the organization’s use of the project management tool, Asana, and leads the annual Employee Experience Survey—an internal review focused on systems, tools, and processes. Jenna works collaboratively across departments to identify operational challenges and thoughtfully translate those needs into user-friendly solutions in Salesforce. She also maintains critical integrations between Salesforce and FormAssembly, streamlining data collection and reporting to enhance organizational efficiency. Certified as both a Salesforce Administrator and Business Analyst, Jenna brings a blend of technical expertise and strategic thinking to her work.