As a Manager on the Operations & IT team, John brings more than seven years of information systems experience and plays a key role in supporting organizational infrastructure and reporting. He oversees CDFI Fund reporting and certification, supports award applications, and leads the Compliance Working Group (CWG). John is also responsible for managing important partner and internal reporting efforts, including the annual Aeris rating and board survey. In addition to his operational responsibilities, John serves as a system administrator for both Salesforce and NFF’s intranet. He helps drive cross-functional technology projects, such as migrating the intranet to SharePoint or integrating NFF’s loan servicing platform with Salesforce. His work also includes developing solutions in Power BI to enhance data visibility and decision-making.